Essential communication skills for leaders at all levels
Today's leaders must:
Build and maintain connections
Understand and share context
Communicate as a catalyst for change
Strategic communication support when your organization is changing.
I’m teaching a college class in business communication. We just finished our midterm project. Students chose a nonprofit organization, and over several weeks prepared a 5- to 7-minute presentation to persuade a corporation to support that organization. The presentations are complete – to the students’ great relief. I asked my class to share some tips for … Read MoreRead More
There’s a new President in the White House, and a new party in control of government. When that happens, more than 4,000 positions in federal agencies turn over. For federal employees, it’s an uncertain time with leadership vacancies at the top and likely changes in the strategy and direction of their agencies. The waiting game … Read MoreRead More
Part 1 in a series on Effective Board Communication Boards guide corporate, nonprofit, association, advisory, and governmental organizations. Working together, board members provide strategic vision and oversight of management’s strategy and performance. If you’re the board chair, in addition to your job as a board member, you have many other responsibilities. You play a key … Read MoreRead More
Doctors sometimes have to share bad news with their patients. When it’s really bad – the patient has a terminal illness, or a loved one has died – it can be a very difficult conversation. In his book, “How to Break Bad News: A Guide for Health Care Professionals”, Dr. Robert Buckman outlined a process … Read MoreRead More
Information “leaks” dominated the news cycle during the election, and have dogged the new administration since then. Businesses and nonprofit organizations also struggle with leaks, small and large. In both the political and private spheres, leaks cause an outsized emotional reaction and a cycle of dysfunction – shock, embarrassment, feelings of betrayal, calls to find … Read MoreRead More
Do you remember when you met your partner, or your best friend? First, you made small talk just to break the ice. Then you started finding things you had in common – common interests, common views – and you’d spend hours together or on the phone, talking, listening, and learning more about each other. The … Read MoreRead More
"Awesome speaker! Engaging and legitimately helpful. Great tips!"
“Approximately 120 people from across the country participated in our very successful conference. Those who attended your presentation raved about it.”
“Presenter was very polished and relevant to the audience.”
-Attendee, National Association of Government Communicators 2017 Communications School